Shipping Policy

Shipping Policy


Thank you for visiting and shopping at Ivy Leola Shop. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

Shipping Time Estimates (US): 6-9 Days

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 72 hours.

Customs, Duties and Taxes

Ivy Leola Shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:  If you received your order damaged, please contact Ivy Leola at ivyleola@gmail.com.  Please save all packaging materials and damaged goods before filing a claim.